Contact us now:

0034 972531915

Walking Holidays in Europe

Terms and Conditions

Catalan Adventures Terms and Conditions

When you have completed and returned a Catalan Adventures booking form, you and all named persons on your booking form enter a contract with Catalan Adventures based upon Catalan Adventures advertising literature and the terms and conditions set out here.

By signing the booking form, you are accepting, on behalf of all named persons on the booking form, the terms and conditions of Catalan Adventures holidays. Although unusual, Catalan Adventures reserves the right to refuse any booking.

Extra days
Once the official end date of the Catalan Adventures holiday is reached, Catalan Adventures are no longer responsible for the welfare and well being of the client.

To participate in a Catalan Adventures holiday.
You must be 12 years of age or older to join a Catalan Adventures holiday. All persons under the age of 18 must be accompanied by an adult over the age of 25 who accepts responsibility for them. All persons under the age of 18 joining a Catalan Adventures holiday without a parent or legal guardian must have the Catalan Adventures booking form countersigned by a parent or legal guardian.

Bookings are accepted on the understanding that all persons travelling are normally in good health and able to fulfill the physical demands of the chosen holiday. Catalan Adventures must be notified of any pre-existing medical conditions at the time of booking, or as soon as possible should such a condition arise after the time of booking. Please do not take risks while on an activity holiday. In the interests of safety, you must follow the guidance in our notes, as well as that provided by anybody on our behalf; comply with any local codes of conduct, follow the Country Code, and act sensibly and prudently at all times. It is your responsibility to ensure that you are in possession of all necessary travel and health documents before departure.

Payments
All payments are in EUR’s. A deposit €100 per person is required at the time of booking, payable credit card, debit card or bank transfer. The balance of your holiday is payable 60 days before the start of the holiday. If the deposit or balance of your holiday price is not paid by the specified due dates, your booking might be cancelled. Special Offers are only available at times of offer and cannot be claimed retrospectively. Please note unlike many companies we do not charge for credit card payments

Changes to your holiday
If you have to make changes:
If you need to make changes to your booking, Catalan Adventuees will endeavour to satisfy your request but cannot guarantee that your changes will be possible. Any changes that are made to your booking at your request will incur a change of booking fee of €20 plus any additional costs incurred to Catalan Adventures. You must contact us by email as soon as possible with any request to change your booking and confirm your request in writing.
In the event of either you or a named person on your booking form being unable to join your Catalan Adventures holiday, the place may be transferred to another person but only after:
i) A Transfer of Booking form has been completed and returned;
ii) the total holiday price on the original booking form has been paid in full, and;
iii) written permission of the transfer of place has been given by Catalan Adventures. Each transfer of place will incur a change of booking fee of €20 plus any additional costs

If Catalan Adventures has to make changes:
In order to maintain your safety, enjoyment and comfort during your holiday, Catalan Adventures reserves the right to make changes to your itinerary due to unforeseen circumstances, e.g. severe weather conditions. If Catalan Adventures has to make major changes to your holiday prior to your holiday start date, you will be notified of the changes in advance in writing. If you are not satisfied with the changes, you will be offered an alternative holiday or a full refund of monies paid.

Catalan Adventures reserves the right to exclude any persons from part or all of their holiday itinerary if reasonably judged by the tour leader to be: inappropriately insured; physically or mentally unfit to participate safely and responsibly, or; behaving in an inappropriate or offensive manner. In such circumstances, refunds might be made at the discretion of Catalan Adventures.

Cancellations
If you have to cancel:
If you have to cancel your booking or the place(s) of a named person(s) on your booking form, you must let us know in writing. Please contact us by email so that we can act upon your cancellation immediately, however, you must also confirm your request in writing. The following cancellation fees will apply:
Period before departure
more than 42 days: initial deposit
between 42 & 29 days: 40% of total holiday price
between 28 & 15 days: 70% of total holiday price
less than 14 days; 100% of total holiday price
You might be able to recover some or all of your cancellation costs through your personal travel insurance.

If Catalan Adventures has to cancel:
Although highly unlikley, Catalan Adventures reserves the right to cancel any holiday booking. If you breach the terms and conditions of your booking, Catalan Adventures might cancel your holiday and you will be subject to the same fees that would apply to you if you were to cancel your holiday (see ‘If you have to cancel’). In the unlikely event that Catalan Adventures has to cancel your holiday due to unforeseen circumstances, e.g. force majeure (natural disaster, civil unrest), you will be offered an alternative walking holiday or a full refund of all monies paid.

Liability
Catalan Adventures endeavours to be a responsible holiday provider and does its utmost to ensure your safety at all times. However, you participate in a Catalan Adventures holiday at your own risk and you will be required to sign a waiver of liability to this effect at the start of your holiday.

Personal travel insurance
You must have adequate holiday insurance.

Complaints
Catalan Adventures does its very best to ensure that your holiday is everything you expected it to be (and more!), and that you return home happy and satisfied with your time spent with us. However, if any problem should arise during your holiday, please inform us as soon as possible so that the problem can be resolved quickly and efficiently. We are a small family run business, your custom is very important to us and we will always do our very best to help you.

See what our customers say…

loading Loading

    • Thank you for a really great “adventure” in Catalonia last week. Your conscientious planning and care made our holiday a challenge that was so rewarding. We have travelled throughout North West, Mid and Southern Spain but the areas of Catalonia we experienced last week were breathtaking and unforgettable. Thank you so much!


      —Alan & Joy Griffiths

      Read More...

    • Thanks again for making our first venture into self guided walking holidays a true success. Your attention to detail was very reassuring and we very much enjoyed the variety of both the walking & the accommodation, a surprise each day! This will be the first of many such holidays but a hard act to follow.


      —Ann Taylor

      Read More...

    • Tremendous. We have many wonderful memories and photos.The walks began at an easy pace and became more challenging and always there were wonderful views.


      —Christine Wither

      Read More...

    • We had the most enjoyable walking holiday from start to finish – our first abroad. We were a little apprehensive before we started but this soon disappeared. Your attention to detail was excellent, the accommodation and food wonderful, and the walks each day very interesting and varied.


      —Jean Warzeski

      Read More...

    • Thanks for a brilliant week! The 6 day coast walk is an excellent choice for anyone who likes a mix of great walks (the coast to Cadaques & the last one over the ridge via castle & monastery were my favourites) in stunning scenery, with loads of interest en route- archaeology, charming medieval & seaside […]


      —Nicola Hall

      Read More...

    • This was a holiday to remember. A self guided walk offering better support and more value than the competition. The notes and directions left no room for argument and for a long standing couple in their sixties this was some achievement. The cliff top walks were stunningly beautiful to a degree that conquered vertigo but […]


      —Ian and Lesley Carleton

      Read More...

    • Thanks again for a truly great holiday. We think its a wonderful format that you have created. It’s hard to believe that we did so much and saw so many places in just one week. It just wouldn’t be feasible, to try and do it yourselves.


      —Mark & Kate Payne

      Read More...

    • This was the first organised walking holiday we have done and we enjoyed it immensely. The detailed guidance provided to ensure we could not lose our way was great.


      —Ian Carleton

      Read More...

    • A fantastic holiday, great break for us both as the time spend on the bikes meant the blackbery had to be packed away. The area is great for cycling, not too challenging for the more leisurely cyclist, but with enough lumps & bumps to get the heart rate going at times for those wanting a […]


      —Anna Ramsden

      Read More...

    • Most memorable? The unexpected; walks, scenery, accommodation & food. Different & varied every day… Steve has thought of everything & is willing to help out in any way possible. He met us personally on arrival and his welcome meeting was really useful. The walking route instructions made it impossible to get lost.


      —Andrew Taylor

      Read More...

    • Your efforts in planning every aspect of our cycling tour really made it a perfect week. Our accommodations were great with wonderful rooms and delicious breakfasts. The full-suspension mountain bikes (equipped with a Garmin GPS) were perfect for the terrain that we covered and your attention to detail on the directions, along with pictures at […]


      —Debbie & Steve Woloschin

      Read More...

    • Really wonderful! It exceeded my expectations. Steve could not have been more helpful in coordinating and supporting us in this holiday. We loved the places we stayed, enjoyed the people and small towns. The food was excellent. The hikes we great. I felt like we really got to see the country and small communities.


      —Charlotte Ballenger

      Read More...

Featured holiday...


Featured Walking Holidays We are now offering a self guided walking holiday in the Vall de Nuria in the high Pyrenees. Click here for details!   

Sign up to our newsletter...


Get the latest news and information on all Catalan Adventures holidays. Sign up here!

Stay connected...

Catalan Adventures
Carrer Trobador 12
17780 Garriguella
Girona
Spain
Tel: 0034 972531915
Become a fan of Catalan Adventures on Facebook Subscribe to RSS Feed of the Catalan Adventures Blog Send Us An Email